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Purchasing jewelry
NOTE: most of the items in the online catalog are one-of-a-kind. Please contact Beadalena for availability or to secure the item.

ALL SALES ARE FINAL!
EXCHANGES FOR WORKMANSHIP DEFECTS ONLY!

To purchase:
1. View the catalog.
2. Note the catalog number of jewelry of your choice.
3. Contact Beadalena directly via phone to secure the item 408.892.4555.
The best time to call is 9 am to 7 pm PST. We accept Visa, Mastercard, Discover, personal checks, money orders and cashier checks. If you have questions or comments, please contact Beadalena


Purchasing by credit card
Please call Beadalena to purchase your chosen item with credit card 408.892.4555. The best time to call is 9 am to 7 pm PST.
Beadalena uses Paypal card processing services for purchasing. Note: please do not put your credit card number in your email. Email is not secure.

Purchasing by check
If you would rather pay by check, money order or cashier's check, please call me 408.892.4555 and indicate which items you would like to purchase. I will send you an invoice via email with the total cost. If you are paying by personal check, items will be secured for 4 days until the check is received. After that time, the items are returned to the online inventory. The items will be shipped only after your check has cleared. Some personal checks take 2 weeks to clear the banks.
Copyright 2010-2018 Beadalena

Sales tax
Sales tax will apply to all the orders shipped within California.
The sales tax is 8.75%.

S&H charges
Beadalena is not responsible for lost or stolen packages, particularly where postal record of delivery shows delivery confirmation.
Shipping method
Estimated delivery time
(after leaving Beadalena)
Cost
USPS First Class
5-7 business days
$3.50
USPS Priority
2-3 business days
$6
Domestic USPS Express
1-2 business days
$30
Non-continental US
5-10 business days
$6
Canada USPS Priority
5-7 business days. No tracking
$20
Global priority
5-7 business days
$25 and up

Beadalena strives to get your orders processed as quickly and as accurately as possible. All orders will be fulfilled in the sequence that they are received - my normal processing time is 3-4 business days (Monday - Friday). Delivery times are affected by holiday seasons. Please anticipate delays during peak times.

Exchanges
Quality of my work is very important to me. If there is a workmanship defect, I will fix it. You will have to pay shipping to Beadalena. I will ship free of charge back to you. I reserve the right to determine if it was a workmanship defect, or not. If it is not a workmanship defect, you will be charged for the repair. Please package the item securely for shipping (preferably in a bubble wrap package) and include your contact information, i.e. your name, shipping address, the best phone number to reach you, and your email address.

Disclaimer
Beadalena is not responsible for items lost, stolen or dropped and as a result broken jewelry. Please treat your jewelry with care. It is one-of-a-kind piece of wearable art and you should handle it as such.
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